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Why Choose a Broker vs Direct Insurer in Canada: The Benefits & Process

Sandhya (Sonia) Bhardwaj
Licensed Insurance Broker
January 1, 2024
7 min read

Introduction

When it comes to purchasing insurance in Canada, consumers face a fundamental choice: work directly with an insurance company or partner with an independent insurance broker. While direct insurers spend millions on advertising to promote the convenience of buying insurance directly, the reality is that most Canadians benefit significantly from the expertise, market access, and ongoing advocacy that independent insurance brokers provide.

At Vieira & Associates Insurance Brokers Ltd., we've been helping Mississauga and Ontario residents navigate the complex insurance marketplace since 1974. With access to over 30 insurance providers and nearly five decades of experience, we've seen firsthand how the broker model delivers superior value and protection for our clients.

The Broker Advantage

Comprehensive Market Access

One of the most significant advantages of working with an independent broker is the ability to compare multiple insurers simultaneously. Rather than spending hours calling different companies or completing multiple online applications, a broker can quickly assess your needs and present options from their network of insurance partners.

Market Competition: Brokers' ability to compare multiple insurers creates competitive pressure that often results in better pricing than captive arrangements.

Specialized Markets: Some insurers work exclusively through brokers and don't sell directly to consumers, often providing specialized coverage options for unique insurance needs.

Professional Claims Advocacy

When claims occur, the difference between having a broker and dealing directly with an insurer becomes most apparent. Brokers serve as professional advocates who understand the claims process and work to ensure fair treatment for their clients.

Claims Preparation: Experienced brokers help clients understand what documentation will be needed, often preventing delays and disputes.

Dispute Resolution: When disputes arise, brokers provide valuable advocacy and leverage their relationships with insurers to resolve issues efficiently.

Why Choose Professional Guidance

Based on our experience serving insurance clients since 1974, we recommend:

  1. 1
    Market Access: Take advantage of multiple insurer options rather than limiting yourself to one company's products.
  1. 2
    Professional Advocacy: Benefit from experienced representation during claims and policy reviews.
  1. 3
    Ongoing Service: Maintain long-term relationships with professionals who understand your evolving insurance needs.
  1. 4
    Expert Guidance: Work with licensed professionals who stay current on industry changes and emerging risks.

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