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Privacy Policy

Vieira & Associates Insurance Brokers LTD. – Mississauga Branch ("we", "our", or "us") is committed to protecting your privacy and the personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us through text, email, phone, or in person.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Insurance history and preferences
  • Financial and employment information (as required for quoting purposes)

We only collect information necessary to provide you with insurance quotes, financial planning, or related services.

2. How We Collect Your Information

We collect information directly from you when:

  • You fill out a quote or contact form on our website
  • You communicate with us via phone, email, or text message
  • You agree to receive marketing messages or subscribe to our updates
  • You use our services or request a consultation

We may also collect certain non-identifying information automatically via cookies or analytics tools (such as IP address, browser type, and referring pages).

3. How We Use Your Information

We use your personal information to:

  • Provide insurance quotes and services
  • Follow up on requests and inquiries
  • Schedule and confirm appointments
  • Send text message or email notifications (with your consent)
  • Comply with legal and regulatory obligations
  • Improve our website and client experience

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Licensed insurance providers or partners in order to offer you quotes
  • Service providers who assist us in operations (e.g., email, texting, CRM platforms)
  • Regulatory bodies or authorities if required by law

All third parties are obligated to keep your information secure and confidential.

5. Consent for Text Messaging

By submitting your phone number through our website or forms, you consent to receive communication via text message. Message and data rates may apply. You can opt-out at any time by replying "STOP".

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent for communication at any time
  • Request how your information has been used or shared

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

8. Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.